This Privacy Policy explains how Home Service Guarantee collects, uses, stores, and protects your personal information when you visit our website, submit enquiries, subscribe to updates, or use our home improvement and property services.
We may collect information you voluntarily provide, including your name, email address, phone number, property details, and any information submitted through contact forms. We also collect limited technical information such as browser type, device information, and website usage data.
Information is collected when you complete online forms, communicate with us by phone or email, subscribe to our newsletter, request services, or interact with our website through cookies and similar technologies.
Your information is used to respond to enquiries, provide requested services, prepare estimates, improve our website, communicate project updates, and send marketing communications when you have chosen to receive them.
We do not sell your personal information. We may share it with trusted service providers, contractors, or professional partners when necessary to deliver services, operate our business, or comply with legal obligations.
We use reasonable administrative, technical, and physical safeguards to help protect personal information against unauthorized access, disclosure, alteration, or loss. While we work to protect your data, no method of transmission or storage is completely secure.
Personal information is retained only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain business records. Information that is no longer required is securely deleted or anonymized where appropriate.
You may request access to, correction of, or deletion of your personal information where permitted by applicable law. You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.
Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance the overall user experience. You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites, and we encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The most current version will always be available on this website with the revised effective date.
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us using the details provided on our Contact page. We will respond as promptly as reasonably possible.